Privacy Policy
Strong Foundation Coaching & HR
Effective Date: September 21, 2026
At Strong Foundation Coaching & HR ("we," "our," or "us"), we believe trust is built through transparency. Whether you attend a workshop, participate in coaching, engage us for consulting or facilitation, join a community, request resources, make a purchase, or simply reach out with a question, we want you to understand what information we collect, why we collect it, and how we protect it.
We collect only the information reasonably necessary to operate our business and provide our services. We are committed to handling personal information with care, respect, and integrity.
This Privacy Policy explains how we collect, use, share, retain, and safeguard information when you interact with Strong Foundation Coaching & HR through our website, social media, email, online forms, event registrations, coaching services, consulting or facilitation engagements, workshops, speaking engagements, online communities, digital products, or other programs, products, and services.
This Privacy Policy applies to current and future divisions, brands, educational offerings, coaching programs, workshops, communities, consulting and facilitation services, speaking engagements, digital products, and collaborative initiatives operated by Strong Foundation Coaching & HR.
Information We Collect
Depending on how you interact with us, we may collect information such as:
Your name
Email address
Telephone number
Company or organization
Job title or professional role
City, state, or country
Information regarding your professional or personal interests
Registration or enrollment details for events, workshops, coaching, programs, or services
Scheduling and appointment information
Purchase, transaction, and billing information
Payment information, which is generally processed securely through third-party payment providers
Responses to forms, questionnaires, surveys, or applications
Communications you send to us by email, text, online form, social media, or other methods
Information you voluntarily share during coaching, consulting, facilitation, workshops, or other services
Because some of our services address health changes, caring for another person, workplace circumstances, changing capacity, leadership, or other life experiences, you may choose to share personal or sensitive information with us.
This may include information relating to health, disability, family circumstances, caregiving responsibilities, employment situations, or other personal experiences. We ask that you share only the information you believe is reasonably necessary for the service or conversation.
You are never required to disclose more personal information than is reasonably necessary to receive the services you request.
Information Collected Automatically
When you visit our website, certain information may be collected automatically by our website platform, analytics tools, or other technology providers.
Depending on the settings and services being used, this information may include:
Your IP address
Browser type
Device and network information
General geographic information derived from your IP address
Pages or websites visited before reaching our website
Pages viewed on our website
Links or buttons clicked
Searches conducted on the website
Scrolling and other interactions with website content
Dates, times, and duration of visits
Referral sources
Information collected through cookies or similar technologies
We primarily use this information to understand how people find and use our website, improve its functionality and content, troubleshoot problems, and evaluate the effectiveness of our communications and offerings.
How We Use Your Information
We may use personal information to:
Register or enroll you in workshops, webinars, coaching programs, consulting engagements, events, or other services
Schedule and manage appointments
Process purchases and payments
Communicate with you regarding services or resources you request
Send confirmations, reminders, receipts, invoices, program information, and materials
Respond to questions and inquiries
Deliver coaching, consulting, facilitation, educational, and speaking services
Personalize or improve your experience with our programs and services
Administer online communities or group programs
Coordinate collaborative programs with our professional partners
Improve our website, programs, educational materials, and participant experience
Conduct internal planning, research, and business analysis
Maintain appropriate business, financial, contractual, and professional records
Protect the security and integrity of our website, systems, and services
Comply with applicable legal, tax, regulatory, or contractual obligations
Send newsletters, educational content, articles, resources, or information about future opportunities when you have chosen to receive those communications or where otherwise permitted by law
We strive to communicate thoughtfully and only as often as reasonably appropriate.
Marketing Communications
If you choose to receive updates from us, we may occasionally send information regarding:
Upcoming workshops and events
Coaching services
Consulting and facilitation services
Speaking engagements
Educational resources
Articles and newsletters
New programs, communities, products, or offerings
Opportunities we believe may reasonably relate to your interests
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those messages or by contacting us directly.
Unsubscribing from marketing communications will not prevent us from sending communications necessary to provide a service you have requested, such as registration confirmations, scheduling information, invoices, receipts, program materials, or important service updates.
Collaborative Programs
Some programs, workshops, events, or services may be presented in collaboration with other independent professionals or organizations.
When you register for or participate in a collaborative offering, relevant information may be shared with the collaborating professional or organization when reasonably necessary to:
Administer the program
Process registration or participation
Communicate with participants
Deliver program materials or services
Provide customer or participant support
Coordinate scheduling and logistics
Conduct appropriate follow-up related to the particular offering
For example, Running on Empty? and related collaborative offerings may be presented jointly by Strong Foundation Coaching & HR and Clarity Quest Life Coaching, LLC. Information associated with those programs may be shared between the collaborating organizations when reasonably necessary to administer and deliver the program.
We do not intentionally provide participant information to collaborating organizations for unrelated marketing purposes without consent.
When another organization independently collects information from you, its own privacy policy and practices may also apply.
Third-Party Service Providers
We use third-party technology and service providers to operate our business and deliver our services.
These providers may include:
Website hosting, ecommerce, and website service providers, including Squarespace
Email, calendar, scheduling, document management, file storage, video meeting, telephone, and business communication services, including Google Workspace
Event registration and enrollment platforms
Payment processors and financial transaction providers
Customer relationship management systems
Email marketing and newsletter platforms
Form, survey, and questionnaire providers
Social media platforms, including LinkedIn, Facebook, and Instagram
Website analytics and performance tools
Professional, accounting, legal, administrative, or technology service providers when reasonably necessary
These providers may receive or process information necessary to perform services on our behalf.
Third-party providers maintain their own privacy, data security, and retention practices. We encourage you to review the privacy policies of services you use or interact with if you would like additional information about their practices.
Payment Information
When you make a purchase, register for a paid program, or pay for services, payment information is generally collected and processed by a third-party payment processor or commerce platform.
Strong Foundation Coaching & HR generally does not receive or retain your complete credit card or debit card number.
Payment processors may collect information necessary to complete your transaction, prevent fraud, comply with financial regulations, and maintain transaction records. Their privacy policies and terms apply to information they process independently.
AI-Assisted Services
Strong Foundation Coaching & HR thoughtfully uses artificial intelligence and AI-assisted technology to support aspects of our work.
AI tools may be used for purposes such as:
Research
Brainstorming
Content and educational material development
Program development
Organization and analysis of information
Administrative tasks
Business planning
Operational efficiency
We believe AI should support human judgment rather than replace it.
When appropriate, AI-assisted work is reviewed by a human before it is used in client-facing materials, programs, recommendations, or public content.
We make reasonable efforts to minimize, remove, or de-identify personally identifiable or sensitive client and participant information before using AI tools when such information is not necessary for the task.
We do not intentionally provide sensitive or identifiable client information to AI services merely for general experimentation or unrelated purposes.
There may be circumstances in which information is processed with the assistance of AI when:
It is reasonably necessary to provide a service you have requested;
Appropriate privacy and security safeguards are in place;
The information has been appropriately minimized or de-identified; or
You have provided consent where consent is appropriate or required.
As AI technology, privacy standards, and our business practices evolve, we will continue evaluating how these tools are used.
Cookies and Similar Technologies
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to function properly. Other cookies or technologies may be used for purposes such as:
Understanding website traffic
Measuring how visitors interact with the website
Remembering preferences
Improving website performance
Evaluating the effectiveness of content or marketing
Supporting embedded or third-party website features
Our website platform and certain third-party services may place cookies or use similar technologies when you visit our website.
Where available, you may use our website's cookie controls to accept, decline, or manage certain non-essential cookies.
You may also control cookies through your browser settings. Disabling cookies may affect the functionality of some website features.
Online Tracking and Do Not Track Disclosures
Some web browsers allow users to transmit a "Do Not Track" or similar signal indicating a preference regarding online tracking.
There is not currently a single universally adopted technical standard governing how all websites and online services must respond to these signals.
Strong Foundation Coaching & HR does not independently use browser Do Not Track signals as the sole method for managing privacy preferences. Where available, visitors should use the cookie and privacy controls provided on our website or through their browser.
Our website platform and third-party integrations may collect information about your interaction with our website through cookies and similar technologies as described in this Privacy Policy.
Certain third-party services embedded in or connected to our website may also receive information about your interaction with their services. Their collection and use of information are governed by their own privacy policies and applicable privacy laws.
Where applicable law requires us to recognize a particular privacy preference or opt-out mechanism, we will take reasonable steps to comply.
Social Media and Third-Party Platforms
We maintain a presence on social media and other third-party platforms.
If you communicate with us, comment on our content, complete a form, register for an event, or otherwise interact with us through one of these platforms, both Strong Foundation Coaching & HR and the platform may receive information about your interaction.
Information collected directly by a social media platform is governed by that platform's privacy practices.
Please consider the privacy settings and information-sharing practices of any third-party platform you choose to use.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
These measures may include the security protections provided by our technology platforms, access controls, password protections, authentication measures, and reasonable practices regarding the storage and handling of business information.
No method of electronic storage, transmission, or communication can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
We remain committed to using commercially reasonable practices to protect information entrusted to us.
Confidentiality
We recognize that coaching, consulting, facilitation, workshops, and educational services may involve discussion of personal, professional, health-related, family, workplace, or other sensitive experiences.
Information shared with Strong Foundation Coaching & HR during individual coaching or consulting engagements is treated with respect and discretion.
We will not intentionally disclose confidential information except:
With your permission;
As reasonably necessary to provide services you have requested through service providers or collaborators described in this Privacy Policy;
When required by applicable law, court order, subpoena, or other legal process;
When disclosure is legally required in connection with suspected abuse or neglect;
When disclosure is reasonably necessary to address an imminent threat of serious harm to you or another person; or
When otherwise permitted or required by law.
Group coaching programs, workshops, facilitated groups, mastermind-style programs, communities, and other group experiences involve participation by other individuals.
We encourage participants to respect one another's privacy and maintain the confidentiality of information shared during group experiences. However, Strong Foundation Coaching & HR cannot control the actions of other participants and therefore cannot guarantee that information voluntarily shared in a group setting will remain confidential.
Participants should use their own judgment when deciding what personal information to share with a group.
How Long We Keep Your Information
We retain personal information only as long as reasonably necessary for the purposes for which it was collected or for legitimate business, legal, professional, or administrative needs.
These purposes may include:
Providing requested services
Maintaining client or participant records
Maintaining business and financial records
Meeting tax, accounting, contractual, or legal requirements
Resolving disputes
Responding to questions concerning past transactions or services
Protecting our legal interests
Evaluating and improving our programs and services
Different categories of information may be retained for different periods depending on their purpose and applicable requirements.
When information is no longer reasonably needed, we will delete, destroy, or anonymize it when practical and appropriate.
Your Privacy Choices
Subject to applicable law and the nature of the information involved, you may contact us to:
Ask what personal information we maintain about you
Request access to information we maintain about you
Request correction of inaccurate personal information
Request deletion of eligible personal information
Withdraw consent where processing is based on consent
Unsubscribe from future marketing communications
Ask questions about how information is collected, used, retained, or disclosed
Certain information may need to be retained despite a deletion request when necessary for legal, accounting, contractual, security, dispute-resolution, or other legitimate purposes.
We may need to verify your identity before completing certain privacy-related requests.
We will respond to requests within a reasonable timeframe and in accordance with applicable law.
California Privacy Rights
California residents may have additional privacy rights under California law depending on the nature of the information, the circumstances in which it is collected, and whether a particular privacy law applies to Strong Foundation Coaching & HR.
Where applicable, these rights may include the right to:
Know the categories or specific pieces of personal information collected
Know the purposes for which personal information is collected and used
Know the categories of third parties to whom personal information may be disclosed
Request access to certain personal information
Request correction of inaccurate information
Request deletion of eligible personal information
Limit certain uses or disclosures of sensitive personal information where applicable
Opt out of certain sales or sharing of personal information where applicable
Exercise applicable privacy rights without unlawful discrimination
Strong Foundation Coaching & HR does not sell personal information in exchange for money.
We also do not intentionally provide personal information to third parties for their unrelated direct marketing purposes.
Certain website, analytics, social media, or technology providers may receive information through cookies, integrations, or similar technologies as described elsewhere in this Privacy Policy. Whether a particular disclosure constitutes a "sale" or "sharing" under California law depends on the circumstances and applicable legal requirements.
Where California law provides an applicable right to opt out of such processing, we will provide or honor an appropriate method for exercising that right.
California privacy requests may be submitted using the contact information at the end of this Privacy Policy.
Children's Privacy
Our coaching programs, workshops, consulting services, and other client services are intended for adults age 18 and older unless we expressly state otherwise for a particular offering.
We do not knowingly collect personal information online from children under the age of 13.
If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
Links to Other Websites and Resources
Our website, newsletters, program materials, or social media may contain links to websites, articles, resources, products, or services operated by third parties.
Providing a link does not mean Strong Foundation Coaching & HR controls or is responsible for the privacy, security, content, or practices of that third party.
We encourage you to review the privacy policy of any external website or service before providing personal information.
Changes to This Privacy Policy
Strong Foundation Coaching & HR may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.
When we update the Privacy Policy, we will post the revised version on our website and update the Effective Date shown at the top of the policy.
If a change materially affects how we use personal information and additional notice or consent is required by applicable law, we will provide that notice or obtain consent as appropriate.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy, would like additional information about our privacy practices, or would like to submit a privacy-related request, please contact:
Strong Foundation Coaching & HR
Jennifer Cortum
Email: Hello@StrongFoundationCoaching.com
Website: www.StrongFoundationCoaching.com